We want you to be confident in your subscription. This policy explains when refunds are available for Editoria's paid plans (Writer and Author Pro).

If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial payment. This applies to your first subscription payment only.

To request a refund, email support@functionlabs.co.uk with your account email and the word "Refund" in the subject line.

Editoria offers one free chapter analysis with no card required and no login required for the initial guest check. Because no payment is taken for that check, no refund is applicable to it.

After the 14-day guarantee period, subscriptions are non-refundable for the current billing period. You may cancel at any time and will retain access until the end of your current billing cycle. No further charges will be made.

Refunds are not issued for partial months, unused months, or failure to cancel before a renewal date.

You can cancel your subscription at any time from your Settings page or by contacting support@functionlabs.co.uk. Cancellation stops future renewals but does not trigger a refund for the current period (unless within the 14-day guarantee).

Approved refunds are processed back to your original payment method via Stripe. Depending on your bank, it may take 5–10 business days for the refund to appear on your statement.

Refunds will not be issued where we determine that the Service has been used in breach of our Terms and Conditions, including the creation of multiple accounts to circumvent the free chapter limit.

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.